Shipping policy

Shipping Policy

Free Shipping We offer free shipping within Canada on orders over $70. You're welcome to combine orders with friends or family to reach the $70 threshold — just ensure everything is placed and paid for under one name and shipping address.

Shipping Costs Orders under $70 are subject to a shipping fee. You'll see the exact cost at checkout before completing your purchase.

Processing & Delivery Orders typically leave our facility within 1–2 business days. Delivery times vary depending on your location.

Order Tracking Once your order has shipped, you'll receive a tracking number by email.

International Shipping We ship internationally at the customer's expense. Please be aware that import duties and taxes may apply upon arrival in your country — these fees are the responsibility of the customer and are not something we're able to control or cover.

Questions or Concerns If you experience any issue with your order, please don't hesitate to reach out. We're committed to making sure every Nova Coffee customer has a great experience.